Introduction to Incident Management
In this course, you learn about managing incidents by working through a hands-on example with Datadog Incident Management. You also learn how to use Slack to effectively communicate incident status to your team.
Detailed Course Overview
Learning objectives
Upon completing this course, you will be able to:
- Learn the ins and outs of managing incidents
- Work through a hands-on example with Datadog Incident Management
- Learn how to effectively use Slack to communicate incident status to your team.
Primary audience
This course is designed for anyone interested in Datadog Incident Management.
Prerequisites
The prerequisites for this course are the following:
- Completion of the Learning Environment course
- Basic familiarity with Datadog
- Familiarity using a Linux shell
- The Datadog 101: SRE course is recommended.
Technical Requirements
In order to complete the course, you will need:
Google Chrome or Firefox
Course Navigation
At the bottom of each lesson, click MARK LESSON COMPLETE AND CONTINUE button so that you are marked complete for each lesson and can receive the certificate at the end of the course.
Course Enrollment Period
Please note that your enrollment in this course ends after 30 days. You can re-enroll at any time and pick up where you left off.
Course Overview
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Introduction
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Introduction to Incident Management
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Process for Addressing an Incident
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Lab: Incident Management
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Communicating with Slack During an Incident
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Summary
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Feedback Survey
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About this course
- 7 lessons
- 1 hour