Abstract

NOTE: This course has been replaced by Getting Started with Incident Management. This course will no longer be available after March 20, 2026.

In every production environment, it is inevitable that incidents will occur requiring resources to resolve and get your service back to full operating capacity. How your team organizes this response is critical to reducing your Mean Time To Resolution (MTTR).

Datadog Incident Management provides a way to manage your team's incidents in a central location alongside your data sources. Within Datadog, you're able to declare incidents in response to several stimuli, investigate the issue, communicate with your team, and remediate the incident, all without switching context.

In this course, you'll learn the ins and outs of managing incidents, work through a hands-on example with Datadog Incident Management, and learn how to effectively use Slack to communicate incident status to your team.

Primary Audience

This course is designed for anyone interested in Datadog Incident Management.

Prerequisites

The prerequisites for this course are the following:

Technical Requirements

In order to complete the course, you will need:

  • Google Chrome or Firefox
  • Third-party cookies must be enabled to access labs

Course Navigation

At the bottom of each lesson, click MARK LESSON COMPLETE AND CONTINUE button so that you are marked complete for each lesson and can receive the certificate at the end of the course.

Course Enrollment Period

This course has been replaced with a new updated version. This course is closed to new enrollees. Please enroll in the new course.

Course Curriculum

    1. Course Notice

Introduction to Incident Management

  • 1 hour to complete
  • 5 Lessons
  • Intermediate