Detailed Course Overview

Learning objectives

Upon completing this course, you will be able to:

  • Learn the ins and outs of managing incidents
  • Work through a hands-on example with Datadog Incident Management
  • Learn how to effectively use Slack to communicate incident status to your team.

Primary audience

This course is designed for anyone interested in Datadog Incident Management.


The prerequisites for this course are the following:

Technical Requirements

In order to complete the course, you will need:

  • Google Chrome or Firefox

Course Navigation

At the bottom of each lesson, click MARK LESSON COMPLETE AND CONTINUE button so that you are marked complete for each lesson and can receive the certificate at the end of the course.

Course Enrollment Period

Please note that your enrollment in this course ends after 30 days. You can re-enroll at any time and pick up where you left off.

Course Overview

    1. Introduction

    1. Introduction to Incident Management

    2. Process for Addressing an Incident

    1. Lab: Incident Management

    2. Communicating with Slack During an Incident

    1. Summary

    2. Feedback Survey

About this course

  • 7 lessons
  • 1 hour