Frequently Asked Questions

Don't see your question? Let us know by emailing learn@datadoghq.com or messaging us in the
#learning-center Slack channel.

  • I cannot log in with my email or password.

    Please enter your email address for the Datadog Learning Center into the password reset page. Information will be then emailed to you if you have previously created an account tied to that email address. (You may need to check your spam folder to find the information.)

    If you do not receive a response within a few minutes, it's likely that your email address was not found. Please note that your email address may be different from the one you used for your Datadog account.

    Can you find an email welcoming you to the Datadog Learning Center? If so, please verify that you are using that email address to sign in. If not, then you may not yet have created an account.

    If you are still unable to reset your password, you may email us at learn@datadoghq.com.

  • Where are my completed courses?

    Once you sign in, you can click on your name in the upper right corner, and then click on My Account. Then, on the left side, click Completed Courses.

    Please note that only courses that were available on the Learning Center on July 19th, 2022 were migrated from the old system. Completion data is not available for the older courses, which are now retired or obsolete.

    If you are still unable to find your completion data, it may be under a different email address. In this case, please sign out and sign in again with the correct email address. To find the correct address, you can search for any Learning Center welcome emails that you have received.

    If you have any questions or concerns, you may email us at learn@datadoghq.com.

  • What is the new URL for the course I bookmarked?

    On July 20th, the Datadog Learning Center migrated to a new LMS. All courses were migrated, and the URLs for each course have also changed.

    View All Courses, or find your course and the URL below:

    Course Name OLD URL NEW URL
    as of July 20th
    Understanding Observability https://learn.datadoghq.com/course/view.php?id=19 Merged into existing courses
    The Learning Environment This content now comprises its own dedicated course and is no longer found at the beginning of other courses. https://learn.datadoghq.com/courses/the-learning-environment
    Datadog 101: Developer https://learn.datadoghq.com/course/view.php?id=47 https://learn.datadoghq.com/courses/dd-101-dev
    Datadog 101: Site Reliability Engineer https://learn.datadoghq.com/course/view.php?id=46 https://learn.datadoghq.com/courses/dd-101-sre
    Datadog 201: Becoming a Power User https://learn.datadoghq.com/course/view.php?id=42 https://learn.datadoghq.com/courses/dd-201
    Introduction to Monitoring https://learn.datadoghq.com/course/view.php?id=9 https://learn.datadoghq.com/courses/intro-to-monitoring
    Introduction to Application Performance Monitoring https://learn.datadoghq.com/course/view.php?id=82 https://learn.datadoghq.com/courses/intro-to-apm
    Building Better Dashboards https://learn.datadoghq.com/course/view.php?id=8 https://learn.datadoghq.com/courses/building-better-dashboards
    Introduction to Log Management https://learn.datadoghq.com/course/view.php?id=40 https://learn.datadoghq.com/courses/intro-to-log-management
    Going Deeper with Logs Processing https://learn.datadoghq.com/course/view.php?id=36 https://learn.datadoghq.com/courses/going-deeper-with-logs-processing
    Introduction to Service Level Objectives https://learn.datadoghq.com/course/view.php?id=34 https://learn.datadoghq.com/courses/intro-to-slo
    Introduction to Integrations https://learn.datadoghq.com/course/view.php?id=38 https://learn.datadoghq.com/courses/intro-to-integrations
    Tagging Best Practices https://learn.datadoghq.com/course/view.php?id=35 https://learn.datadoghq.com/courses/tagging-best-practices
    Introduction to Monitoring Kubernetes https://learn.datadoghq.com/course/view.php?id=14 https://learn.datadoghq.com/courses/intro-to-monitoring-kubernetes
    Monitoring the Kubernetes Platform https://learn.datadoghq.com/course/view.php?id=32 https://learn.datadoghq.com/courses/monitoring-k8s-platform
    Monitoring Workloads on Kubernetes https://learn.datadoghq.com/course/view.php?id=78 https://learn.datadoghq.com/courses/monitoring-workloads-on-k8s
    Synthetic Tests in a CI/CD Pipeline https://learn.datadoghq.com/course/view.php?id=37 https://learn.datadoghq.com/courses/synthetic-tests-ci-cd-pipeline
    Introduction to Synthetic Tests https://learn.datadoghq.com/course/view.php?id=39 https://learn.datadoghq.com/courses/intro-to-synthetic-tests
    Progressive Delivery in Kubernetes https://learn.datadoghq.com/course/view.php?id=50 https://learn.datadoghq.com/courses/progressive-delivery-in-kubernetes
  • When will I receive my badge?

    Badges are awarded on Tuesdays and Fridays to anyone who recently completed the required set of courses. We are actively developing an automated solution to speed up the turnaround on earning and receiving badges.

  • I’m a member of the Datadog Partner Network (DPN) and have questions about the program and the DPN portal.

    The Datadog Partner Network (DPN) is a program designed for Sales, Services, and Tech Partners. DPN members can access the portal and learning resources at partners.datadoghq.com. If you run into difficulty accessing either resource, please reach out to
    partner-support@datadog.com for assistance.