Detailed Workshop Description


The video for this workshop was originally recorded for a live workshop that took place at Dash. If you want to see this topic as a fully-supported self-paced course, please fill out the feedback survey following the lab to submit your vote.


This workshop will provide both non-technical folks and developers with tools for building actionable Product Analytics insights from their RUM data. We will go over how to get started with out-of-the-box dashboards, discover new visualizations like funnels, and use Session Replay to form hypotheses about user behavior. Along the way, you will learn how to analyze product usage with RUM data, identify user frustration signals, and validate that new features are working effectively.

Learning objectives

  • Know and are comfortable on how to query for data (RUM)
  • Using Frustration Signals to identify problems
  • Know how to find relevant Session Replays
  • Know how to build and edit dashboards

Primary audience

TPMs, PMs, designers, anyone interested in user, product, and behavior analytics.


At the bottom of each lesson, click MARK LESSON COMPLETE AND CONTINUE button so that you are marked complete for each lesson and can receive the certificate at the end of the workshop.


    1. Introduction

    2. Known bugs

    1. Video Lesson

    2. Lab: Get Product Analytics Insights with RUM

    3. Feedback

    1. Further Reading

    2. Slides

About this workshop

  • 1 hour of video content
  • Estimated length: 3 hours